Damaged camera and lens - DPChallenge Forums

Tamron SP 24-70mm f/2.8 Di VC USD Canon Mount

07/09/2015 08:43:38 AM · #1

Hello All

Well after owning my Olympus EM1 for only 2 months the worst has happened, I tripped over the cable while uploading pictures and it hit the carpet damaging both the lens and camera and wondered if anyone can tell me what sort of price I might be looking at for repairs, I realise it is hard to tell without seeing it but even a rough idea would help.

The lens unfortunately is the 12-40mm Pro lens, that has come apart at the mount on one side and there is also some damage under the inside of the camera below the mount as well (plastic broken possibly)

I am absolutely devastated as I always try to take care of my gear so I am hoping it can be repaired for a reasonable price.

Mike

Canon EOS-5D Mark II

07/09/2015 11:42:00 AM · #2

you may need to send it in to Olympus or whoever the use to fix their cameras and wait for a quote.

Bear_Music

Samsung Galaxy S21, S21+, S21 Ultra

Sony 24-70mm F4 Vario-Tessar T* FE OSS

07/09/2015 03:55:39 PM · #3

Check your warranty. My Sony's warranted against accidental damage,

BrennanOB

Canon EOS-1D Mark II

Tamron SP AF 28-75mm f/2.8 XR Di for Canon

07/09/2015 04:25:39 PM · #4

If you bought the camera with a credit card, you may have some additional coverage there too. Discover covers $500 for 90 days, Visa and Master card have too many options to post but my MC goes $2000 for 90 days.

Nikon AF-S DX NIKKOR 18-200mm f/3.5-5.6G ED VR II

07/09/2015 06:11:34 PM · #5

Unfortunately I used paypal to pay for it and Olympus don't cover for falls which is fair enough.

c) Any defect or damage that occurs due to transport, a fall, shock etc. after purchase of the product.

No idea how much it will cost but I am guessing in the hundreds, if it is too much then looks like I will have to bin it and find a new hobby, thanks for the replies everyone.

Ja-9

Nikon D750

07/09/2015 07:33:02 PM · #6

Originally posted by AussieChris:

You will just have to contact the company and they will give you an estimate over the phone. Nikon will do repairs for a minimum of $75 with a maximum of $250 no matter what is wrong and they will give it a 6 month warranty....

We could all guess but each company is different. Contact them...the sooner the better.

Tamron SP AF 28-75mm f/2.8 XR Di for Canon

07/09/2015 08:39:23 PM · #7

Originally posted by Ja-9:

Thanks Janine.

I have contacted Olympus and will get the camera and lens posted off to them today, fingers crossed it won't be too expensive.

BrennanOB

Canon EOS-1D Mark II

07/09/2015 09:40:34 PM · #8

If you pay your paypal through a credit card.......just hoping there might be someone else to pick up the tab.

Nikon AF-S Nikkor 50mm f/1.8G

07/09/2015 09:44:20 PM · #9

Originally posted by BrennanOB:

If you pay your paypal through a credit card.......just hoping there might be someone else to pick up the tab.

Unfortunately for this transaction it came out of my bank account. :)

I have talked to the local repairer in my state and depending on how much damage it could be about $300-400 so for a $1800 camera it will be worth fixing.

Nicht

Nikon D3100

07/10/2015 06:25:56 AM · #10

Nicht

Nikon D3100

Nikon AF-S Nikkor 50mm f/1.8G

07/10/2015 06:51:43 AM · #11

Oh, I wanted to say: use a card reader. They're so cheap! And so convenient. I've always felt very uneasy balancing my camera somewhere while the wire's in (not a problem if you have a huge desk). Now, the camera stays in its bag, on the big dining room table, and I just pop the card out and into the reader.

FYI, I bought a cheap USB 2 reader from a cheap shop nearby for equivalent of $1.50 and it reads 19MB/s or more. Most laptops and many desktops have built in card readers.

Canon RF 100-500mm F4.5-7.1 L IS USM

07/10/2015 09:21:05 PM · #12

Originally posted by Nicht:

You are right, I should use a card reader or at least the wireless transfer that the camera can do.

Will certainly be using one of those options once it's repaired that's for sure.

JakeKurdsjuk

Canon EOS R5

07/11/2015 07:08:42 AM · #13

Originally posted by Ja-9:

Nikon will do repairs for a minimum of $75 with a maximum of $250 no matter what is wrong and they will give it a 6 month warranty....

Since when?! (serious question, not sarcasm) I've heard stories on Nikon forums of amazing bills for some cameras - well over $250. Unless that's their threshold before they tell you it's "unrepairable" and negotiations begin.

Ja-9

Nikon D750

Nikon AF-S DX NIKKOR 18-200mm f/3.5-5.6G ED VR II

07/11/2015 09:17:20 AM · #14

Originally posted by backdoorhippie:

Originally posted by Ja-9:
Nikon will do repairs for a minimum of $75 with a maximum of $250 no matter what is wrong and they will give it a 6 month warranty....

Since when?! (serious question, not sarcasm) I've heard stories on Nikon forums of amazing bills for some cameras - well over $250. Unless that's their threshold before they tell you it's "unrepairable" and negotiations begin.

When my processing controller/chip/memory board went bad 3 years ago that was my conversation with them as I was debating getting it fixed or buy new.. . I got new and have the intention to fix my D90....sometime. I'm sure policies change or I May have been given bad information. But at the time they said max the repair would be $250.

MelonMusketeer

Nikon D7000

Nikon MF 50mm f/1.4

07/11/2015 09:45:19 PM · #15

I know the feeling about crashing the camera to the floor with a cord attached. It happened to me in N M a few years ago with a Fuji S3 Pro.
It worked the rest of the trip, but I could hear a small screw moving around in the top of the camera. About a month later I was focusing on something and the viewfinder got all foggy. I snapped the lens off and the camera was full of smoke.
I had it repaired, but bought another one while it was in for repairs.
The reason it was dropped was because the cord was plugged into a laptop, and I picked up the laptop to move it.

Another thing to watch out for is leaving the strap dangling off a table. It's very easy for it to get snagged when you walk by or move things near the table.

jgirl57

07/11/2015 11:42:37 PM · #16

Do you have local repair shops in your area?? I know we do and they charge $20 inspection fee for the camera and the lens but if you decide to have them do the work they take it off from the bill. They are also very good at letting you know hey, this repair is gonna be more than what the lens or camera is worth too, no need to waste money on it or yes, its ok to repair it.

Message edited by author 2015-07-11 23:43:30.

07/12/2015 07:53:58 PM · #17

Getting it dropped off to the local Olympus service centre today.

$99 fee for a quote which gets taken off the final bill, will post here once its fixed and let you know the price. :)

08/05/2015 03:01:25 AM · #18

$428 to get lens and camera body repaired, not as bad as I thought, can't wait to get it back.

MelonMusketeer

Nikon D7000

Nikon MF 50mm f/1.4

08/05/2015 11:16:40 PM · #19

Guess that's ok, since it was both camera and a lens. I hope it's good as new when you get it back.