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DPChallenge Forums >> Hardware and Software >> Dropped lens diagnosis
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 07/15/2015 11:43:21 AM · #1
Stupidly dropped my Canon EF-S 17-55mm (2.8 IS USM) lens yesterday when the strap got caught on the corner of the coffee table and yanked it out of my hands onto the wooden floor (camera and lens).

Camera seems fine but the lens zoom is not functioning correctly now. There are no signs of damage apart from a rattling inside the lens. I can still take a photo with the lens but the only way to adjust the lens is to point the lens downwards. Whilst pointing downwards the zoom works a bit but not fully BUT when the lens is facing forwards (normal position) the zoom ring has no affect at all.

Any idea how much damage I have done? I had noticed the lens was starting to creep a lot lately so not sure if related.

I appreciate I will need to send it off for repair but just wanted to get an idea if I have totally knackered it or hopefully just done some minor damage that is less expensive to repair.

Thanks in advance.

07/15/2015 11:56:42 AM · #2
It could be a lot of things, but I would guess that the little studs that slide in the helical slots to move the elements have lost contact.The either snapped off, ripped up the track, or just jumped out without binding. I did that to my Bigma, and it was repaired, but the repair took a lens that was always slow to lock on and made it slower.
 07/15/2015 12:08:07 PM · #3
My Nikon D700 & 80-200mm fell on to roadway lens first . At the time only the filter was the only visible casualty. The manual focus was a bit gravely and there were small shards of glass visible inside the front of the lens, but though both camera and lens worked sufficiently, things felt a bit 'off' . After 18 months I put both in for service. The mounting ring on the camera body where the lens attached was bent and needed replacing, the lens required a strip down. Works a lot better now. It took 4 weeks and AUD$435.
 07/15/2015 12:19:27 PM · #4
I did the same with my Nikon 28-70 f/2.8, took it to local repair shop, couldn't fix it, could send to Nikon and bill would be about $600, lucky he got same lens back from Nikon fully refurbished, he took mine in for trade and sold me refurbished one for $600. He said he could sell the old one as a manual focus lens. I'm much more carefull where I set my lens when not in use now. Lesson learned.
07/15/2015 12:20:30 PM · #5
You can submit a repair enquiry with these folks H. Lehmann Ltd - Photographic Sales & Repair.​

They are not cheap but there are good.

Message edited by author 2015-07-15 12:20:56.
 07/15/2015 12:23:22 PM · #6
this is why i insure my gear.

07/15/2015 01:01:31 PM · #7
Originally posted by Mike:
this is why i insure my gear.


Fortunately I do have house insurance that can cover it if the repair cost is high as I have a fairly high excess.
 07/15/2015 01:02:49 PM · #8
Originally posted by Tiny:
You can submit a repair enquiry with these folks H. Lehmann Ltd - Photographic Sales & Repair.​

They are not cheap but there are good.


Thanks Tiny, I have posted it to Colchester Camera Repair (a Canon approved repair shop) and will cross my fingers the repair is not astronomical or I am going to have to sell some of my cows.
 07/15/2015 03:15:04 PM · #9
whip it apart pretty easy, i did my 28-70 a few times,

got my 24-105 to do to fix the aperture drive when i get a moment

https://www.youtube.com/watch?v=cMKTlGX616Q
 07/15/2015 03:23:54 PM · #10
Originally posted by P-A-U-L:
Originally posted by Mike:
this is why i insure my gear.


Fortunately I do have house insurance that can cover it if the repair cost is high as I have a fairly high excess.


Be careful there, though. I don't know if the regulations are more favorable to the insured in the UK, but here in the US, if you make a claim of this type you may find that your rates go up so much that it costs you more in the end.
 07/15/2015 03:35:32 PM · #11
Originally posted by Giles:
whip it apart pretty easy, i did my 28-70 a few times,

got my 24-105 to do to fix the aperture drive when i get a moment

https://www.youtube.com/watch?v=cMKTlGX616Q


You are a brave man. Just watching your video made me break out into a sweat.
 07/15/2015 03:38:09 PM · #12
Originally posted by kirbic:
Originally posted by P-A-U-L:
Originally posted by Mike:
this is why i insure my gear.


Fortunately I do have house insurance that can cover it if the repair cost is high as I have a fairly high excess.


Be careful there, though. I don't know if the regulations are more favorable to the insured in the UK, but here in the US, if you make a claim of this type you may find that your rates go up so much that it costs you more in the end.


Thanks Kirbic. The insurance is just a last option - my excess is at least £200 so I am hoping the repair cost will not be too much more than this. I have seen the lens on Ebay for not that much more than this. Anyway I will just wait and see what the repair place say.
 07/15/2015 03:56:07 PM · #13
Originally posted by kirbic:
Originally posted by P-A-U-L:
Originally posted by Mike:
this is why i insure my gear.


Fortunately I do have house insurance that can cover it if the repair cost is high as I have a fairly high excess.


Be careful there, though. I don't know if the regulations are more favorable to the insured in the UK, but here in the US, if you make a claim of this type you may find that your rates go up so much that it costs you more in the end.


i carry a separate insurance policy for my camera gear and liability for events.
 07/27/2015 12:03:33 PM · #14
Ouch!!!

P & P £11.00
SPARES £119.74
LABOUR £95.00
VAT £45.15
TOTAL £270.89

The following work to be carried out:
Dismantle Lens
Repair Drop or Impact Damage
Replace Zoom Ring
Replace Helicoid
Replace Ultrasonic Motor
General Service
Check Lens
Clean Lens


Message edited by author 2015-07-27 12:05:27.
 07/27/2015 06:44:16 PM · #15
Criminy! 20% VAT??!! Isn't the work being done in the UK? I thought VAT only applied to import, or am I incorrect?
 07/27/2015 07:22:28 PM · #16
how much was a new lens?
 07/27/2015 07:26:06 PM · #17
Originally posted by kirbic:
Criminy! 20% VAT??!! Isn't the work being done in the UK? I thought VAT only applied to import, or am I incorrect?


Nah, 20% vat on pretty much everything in the UK

07/28/2015 07:12:01 AM · #18
Originally posted by Ja-9:
how much was a new lens?


New lens is over £500 so the repair is cheaper but a large expense I could do without at the moment. Perhaps I should just get another prime instead of repairing it. I love my 50mm and my 85mm primes.
 07/28/2015 10:50:45 AM · #19
I would get a second price to compare.
 07/28/2015 10:54:52 AM · #20
Originally posted by kirbic:
Criminy! 20% VAT??!! Isn't the work being done in the UK? I thought VAT only applied to import, or am I incorrect?


This how this the country keeps going !

We are just not sure where ?
 07/28/2015 12:50:35 PM · #21
Originally posted by kirbic:
Criminy! 20% VAT??!! Isn't the work being done in the UK? I thought VAT only applied to import, or am I incorrect?


In general:

"A value-added tax (VAT') or also General Sales tax (GST) is a form of consumption tax. From the perspective of the buyer, it is a tax on the purchase price. From that of the seller, it is a tax only on the value added to a product, material, or service, from an accounting point of view, by this stage of its manufacture or distribution. The manufacturer remits to the government the difference between these two amounts, and retains the rest for themselves to offset the taxes they had previously paid on the inputs.

The value added to a product by or with a business is the sale price charged to its customer, minus the cost of materials and other taxable inputs. A VAT is like a sales tax in that ultimately only the end consumer is taxed. It differs from the sales tax in that, with the latter, the tax is collected and remitted to the government only once, at the point of purchase by the end consumer. With the VAT, collections, remittances to the government, and credits for taxes already paid occur each time a business in the supply chain purchases products."

and United Kingdom specifically:

"Value Added Tax (VAT) is a tax on consumption levied in the United Kingdom by the national government. It was introduced in 1973 and is the third largest source of government revenue after income tax and National Insurance. It is administered and collected by HM Revenue and Customs, primarily through the Value Added Tax Act 1994.

VAT is levied on most goods and services provided by registered businesses in the UK and some goods and services imported from outside the European Union.[1] There are complex regulations for goods and services imported from within the EU. The default VAT rate is the standard rate, 20% since 4 January 2011. Some goods and services are subject to VAT at a reduced rate of 5% (such as domestic fuel) or 0% (such as most food and children's clothing).[2] Others are exempt from VAT or outside the system altogether.

Under EU law, the standard rate of VAT in any EU state cannot be lower than 15%.[3][4] Each state may have up to two reduced rates of at least 5% for a restricted list of goods and services.[4] The European Council must approve any temporary reduction of VAT in the public interest.[3]

VAT is an indirect tax because the tax is paid to the government by the seller (the business) rather than the person who ultimately bears the economic burden of the tax (the consumer).[3] Opponents of VAT claim it is a regressive tax because the poorest people spend a higher proportion of their disposable income on VAT than the richest people.[5] Those in favour of VAT claim it is progressive as consumers who spend more pay more VAT.[3]"

************

All I can say is, wow...
 07/28/2015 04:18:37 PM · #22
Originally posted by Bear_Music:


All I can say is, wow...


Yep. And I thought a 5.5% sales tax was bad... now I know I really have it pretty damn good :-P
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