My 5D stopped working! - DPChallenge Forums

Canon EF 24-105mm f/4.0L IS

09/10/2008 01:24:43 AM · #1

I came home tonight after a shoot and realized the my 5D will not take pictues any more now. It worked fine a couple of hours ago, but after taking the CF card out to download the photos and putting it back in, something happened. I have already checked the batteries and various CF cards, and nothing! The LCD will not turn on either. The only thing that works is the small screen on top of the body, but the batter charge indicator and number of remaining pictures do not display. Any ideas on how to fix it?

DrAchoo

Panasonic Lumix DMC-LX5

09/10/2008 01:27:52 AM · #2

Is there any reason to suspect it was damaged? Water? Dropping?

Try a different battery. Remove the lens and replace it, or switch to a different lens. Yuk. Sorry to hear it. Maybe it's just taking a nap.

09/10/2008 01:31:08 AM · #3

Not at all. No dropping or water. I've tried different lenses, batteries, and CF cards! I NEED it to work!

Canon EF 24-105mm f/4.0L IS

09/10/2008 01:38:34 AM · #4

And apparently the autofocus doesn't work now either.

Crocodile

Canon EOS-5D

09/10/2008 01:49:47 AM · #5

Go to this URL and read the forums, I think your answer will be there, regards Dave
//forums.dpreview.com/forums/read.asp?forum=1032&message=27138536

vlado

Canon EOS-70D

Canon EF-S 18-135mm f/3.5-5.6 IS STM

09/10/2008 01:52:36 AM · #6

Sounds remarkable similar to my cousins experience with her 300D. Here is what she got when she sent it off to be inspected/repaired.

Canon technicians have completed their inspection of your CANON EOS 300D. Details of the work to be carried out are as follows: Dismantle, remove and replace main board assembly, remove and replace power board, reassemble, fully service as requires, clean and test.

The repair total is $508.00. Inc GST
Less Inspection Fee of $88.00

Balance owing, should you proceed with repair, is $420.00.

This is almost exactly the same as the repair they recommended when she got sand inside her Canon IXUS.

Good luck getting it fixed for a reasonable amount.

09/10/2008 09:24:36 AM · #7

Originally posted by Crocodile:

Go to this URL and read the forums, I think your answer will be there, regards Dave
//forums.dpreview.com/forums/read.asp?forum=1032&message=27138536

Unfortunately, that did not solve my problem. Are there any other suggestions out there before I send the camera in?

FireBird

09/10/2008 10:36:41 AM · #8

Originally posted by traquino98:

Unfortunately, that did not solve my problem. Are there any other suggestions out there before I send the camera in?

Will it operate enough to get in the menu and do a master reset of the processors in the camera? I'd do that before sending it in. Otherwise it doesn't look good.
But Canon will fix it.

09/10/2008 11:00:59 AM · #9

Originally posted by fir3bird:

Will it operate enough to get in the menu and do a master reset of the processors in the camera? I'd do that before sending it in. Otherwise it doesn't look good.
But Canon will fix it.

The menu will not work. While on the phone with Canon, I tried removing even the small flat battery to reset the camera, but that did not work. They have recommended that I send it back in for repair, which I will unfortunately do today. Now I just need $3000 to replace it and have a backup to use while it is in for repair.

MelonMusketeer

Nikon D7000

Nikon MF 50mm f/1.4

09/10/2008 11:15:21 AM · #10

Look for a rental. I bought a second Fuji S3 when my first one went to the shop for a rebuild. I figured that if I had backup, nothing would ever break again. Now, if I can just quit losing things I will be ok.

10/04/2008 12:39:23 PM · #11

Well, hopefully this post will help someone out in the future. I received my 5D back from the factory service center last week. It cost $206 to repair. According to Canon, that is a flat rate that they charge for a 5D, no matter what the problem is. Unless, of course, the problem is larger than normal (water damage, dropped, etc). The explanation on my return order was that the PCB board went out. I'm not familiar with what that is, but I can imagine. So, the next time I buy a camera, it's going to be from B&H, and I will definitely get the 5-yr warranty. On a 5D, it is only $500 for 5 years, and that covers accidental damage as well. So essentially, it's like having an insurance policy on the equipment too!

Prof_Fate

10/04/2008 12:52:40 PM · #12

PCB is printed circuit board.
$500 for 5 years..how long have you had you 5D? It cost $200 to have it fixed, do the math. How often does it need fixed? Put the $500 toward a backup body.

Canon EF 70-200mm f/2.8L USM

01/17/2009 03:27:21 AM · #13

Amazingly enough, I have the exact same problem again. This is quite ridiculous. I hope Canon has some type of warranty on their repair process. I can't see paying another $206 to get the same things fixed, less than three months after the first repair.

Ristyz

Apple iPhone 12 Pro

01/17/2009 03:33:30 AM · #14

Canon does warranty it's repairs. I do not remember the time frame. I think it's 6 months.

(at least it is for CPS members)

Message edited by author 2009-01-17 03:34:07.

Nikon AF-S DX NIKKOR 18-200mm f/3.5-5.6G ED VR II

01/17/2009 03:45:32 AM · #15

Originally posted by Ristyz:

Canon does warranty it's repairs. I do not remember the time frame. I think it's 6 months.

(at least it is for CPS members)

Man, I sure hope they do. Still, the whole waiting thing has got me a bit frustrated.

togtog

Nikon D300

01/17/2009 06:11:15 AM · #16

Have you checked to make sure none of the pins in the socket have bent and shorted out on other pins?