I NEED HELP - DPChallenge Forums

03/31/2004 10:33:44 PM · #1

Ok... first off, my "Out of Place" photo isn't really doing good enough to finish in the top 5 or 10 to ensue a request of validity; however, my computer is broke. So the photo validity is the least of my worries.

I'd like to hear from anyone that may help and have an idea of what is wrong or how to fix my computer. If it matters, it's a laptop running windows XP. The symptoms started a couple days ago... the computer would be on and all of a sudden the screen would go black. I would have to restart my computer to restore it. Last night the screen went black and after a restart, it wouldn't do anything... the screen stays black and it doesn't boot up. So far I have taken the memory out and put it back in, I have taken the hard drive and battery out and put them back in. None of which have done anything for the better.

If anyone has any suggestions or any information on what may be wrong, it will be greatly appreciated.... Thanks in advance.

justine

Canon EOS-50D

03/31/2004 10:36:59 PM · #2

Maybe sounds to simple but check to see if you power connections are all tight, plugs are in securely.
Okay end of my knowledge.

Canon EF-M 22mm f/2.0 STM Lens

03/31/2004 10:51:39 PM · #3

Thanks for the reply. Yeah... the battery is fully charged and I have the same results while it's plugged into the charger so unfortunately that is not the problem.

Spork99

Canon EOS M6 Mk II

03/31/2004 10:54:19 PM · #4

My laptop at work would do something similar. I removed the battery, waited a bit, replaced it and it booted fine. It's a Compaq, and is quite the quirky beast.

ellamay

Canon EOS-1D Mark II

Canon EF 100-400mm f/4.5-5.6L IS

03/31/2004 10:56:56 PM · #5

any chance you have gotten a virus?

Rooster

Canon EOS-400D Rebel XTi

Sigma 28-105mm f/2.8-4.0 Aspherical for Canon

03/31/2004 11:06:09 PM · #6

yep. sounds lke an virus. Might have to take it in somewhere. Sounds serious. It might have had a serious crash as well. Good luck my friend!

03/31/2004 11:08:03 PM · #7

Thank for the ideas everyone.

No luck with removing the battery... I've tried that. The virus is possible but not likely. I have virus software that I update regularly and I have a firewall that keeps out any traffic. Even on the off chance it is a virus... I'm not sure how to side step it, when the computer is turned on, the only thing that happens is the fan starts running. I'm not able to go into safe mode or even BIOS.

AmiYuy

Nikon Coolpix 8700

03/31/2004 11:19:16 PM · #8

Wish I could help! The ones at my school do that once in awhile, and it bugs the heck out of me. But ours is related to our messed-up network and the fact that they mangaged to push out the two men who actually knew what they were doing with the computers and network. I'm not bitter...really.

Anyway, if you do take it in, I would be careful. I'm afraid to trust my hard drive to anyone after my boyfriend and my friend's experience, at two different places.

My boyfriend's CD writer didn't work so they took it in to get it replaced. It was apparently a problem with the hard drive so they had to replace it. What they failed to do was clarify to his father of what they had done, so it came home and he didn't have any of his files. -_- It had to go back and have the old one put in again with the new so that he could still use the files off of it.

My friend's family took their computer in to have her sister's new Ipod installed on it. They're very computer illterate. -_- Guess what? The whole hard drive was wiped. What the heck?? I told her to just have me come over and install it next time, it's not worth them spending money to be ripped off.

Sorry for the rant...and granted I know that this doesn't happen everywhere, it just freaked me out and made me even less trusting of letting strangers mess with my computer.

oksamit

03/31/2004 11:39:01 PM · #9

Ok , did you hear any beep o sound , if yes wich one .

03/31/2004 11:46:28 PM · #10

Originally posted by oksamit:

Ok , did you hear any beep o sound , if yes wich one .

Nothing happens when I boot except for the fan coming on. No beeps at all.

oksamit

Olympus 14-45mm f/3.5-5.6 Zuiko Digital ED

03/31/2004 11:52:15 PM · #11

did you check manual for this pc a thay have jumper on CIMOS if yes remove jumper for at liest 1hour.

jdw91479

Olympus E-300 EVOLT

03/31/2004 11:57:39 PM · #12

Try plugging a monitor into it and see if you get the same result (if your able to). This might at least tell you if it may be something wrong w/ your screen.

oksamit

03/31/2004 11:58:18 PM · #13

What I see right now its look like
1 power supply
2 main board
3 CPU

Maybe i am wrong.

03/31/2004 11:58:59 PM · #14

Originally posted by oksamit:

did you check manual for this pc a thay have jumper on CIMOS if yes remove jumper for at liest 1hour.

I couldnt find anything in the manual. Its a laptop and I'm not sure how to find the CMOS? I even tried to take the laptop apart but after I removed all the screws it still wouldn't come apart.

03/31/2004 11:59:57 PM · #15

Originally posted by jdw91479:

Try plugging a monitor into it and see if you get the same result (if your able to). This might at least tell you if it may be something wrong w/ your screen.

I'll give that a try, I didnt think of that. Thanks.

04/01/2004 12:00:43 AM · #16

Originally posted by oksamit:

What I see right now its look like
1 power supply
2 main board
3 CPU

Maybe i am wrong.

Thanks for the help... it is greatly appreciated.

lelle03

Canon EOS-10D

04/01/2004 12:11:46 AM · #17

Are you absoulutly sure the battery is fully charged??

Sorry if it seems like a dumb question, but I had a similar problem and it tured out there was a short in the DC adaptor that I was using to charge the battery.

Tamron AF 28-300mm f/3.5-6.3 XR Di LD Aspherical IF for Canon

04/01/2004 12:16:09 AM · #18

Originally posted by lelle03:

Yep... there is a light on the front that is amber when the battery is charging (not fully charged) and the light is green when the battery is completely charged... its green. Thanks.

sher

Canon EOS-300D Rebel

04/01/2004 12:18:15 AM · #19

a friend's laptop was having the same problems. turned out to be some sort of internal connection problem between the screen and the laptop.

dinotech

Canon EF-S 17-85mm f/4-5.6 IS USM

04/01/2004 12:41:28 AM · #20

Guys, I believe that it could be because of the lack of memory. XP does eat up alot of RAM and if you don't have a good amount of it, chances are that the laptop will either have a black screen...but you can hear it running or it will work quite slow than normal.

notonline

Canon EOS-350D Rebel XT

Canon EF 24-70mm f/2.8L USM

04/01/2004 12:52:43 AM · #21

have to you tried a system disk??? If you said that the machine has xp on it, did it come that way??? if you have a friend with xp or the original disk try putting that into the cd-rom and seeing if that starts it up. sounds to me like the cpu isn't connected securly and I don't recommend you opening it unless you really know what your doing or looking for. a system disk will allow you to boot if everything else is working but it could be something as stupid as a broken connection in the wire from the battery to the laptop.

Canon EF 28-200mm f/3.5-5.6 USM

04/01/2004 01:16:28 AM · #22

It may be an internal connection issue... thats why I was attempting to disassemble the laptop... unfortunately I didnt have any luck.

XP does use alot of memory but I sincerely doubt that is the issue... if that was the case, it should still boot up.

I've tried using the system disks with no luck... the laptop won't boot up at all, aside from the fan and power light, it doesnt even recognize the cd.

Ram21

Canon EOS-10D

04/01/2004 01:19:56 AM · #23

What kind of laptop? What is the age of the Laptop, did it come preloaded with WinXP?

Message edited by author 2004-04-01 01:29:12.