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11/21/2008 08:10:21 PM · #1 |
With so many threads bemoaning customer service, I just wanted to go on record that smugmug has always provided good customer service for me in the almost two years I've been a pro-member/user/whatever you want to call it.
However, today, they went over and beyond the call of duty to make sure my customer got exactly what she wanted, even though the order placed was incorrect.
So, on the off-chance that any of the smugmug team sees this -- THANK YOU!!!!!!!!!!!
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11/21/2008 09:45:15 PM · #2 |
Yeah, those people are great. But they're sooo smug about it. :D
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11/22/2008 01:16:07 AM · #3 |
There is indeed such hate for the smugmug LOL but I have loved it and continue to. Always quick with responses and I have loved working with them.
Go SMUGMUG! |
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11/22/2008 01:53:08 AM · #4 |
| I have to agree with this. I love using SmugMug and I share that with every photographer I meet. No matter what time of day or night I have emailed them I have always heard back within an hour. Go SmugMug! |
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11/23/2008 04:35:13 AM · #5 |
| I have to chime in here too. Absolutely Wonderful. |
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