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DPChallenge Forums >> Hardware and Software >> Lost 8months of photos from broken harddrive
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Showing posts 1 - 25 of 36, (reverse)
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08/08/2007 03:34:05 AM · #1
Dont know if anyone can help, but my Lacie porsche 250GB drive is no longer recognised by my PC (XP) I have also tried it on my mac. It seems to make a slighlty different noise than before.

Has anyone experienced this? or know what I should do please?
08/08/2007 03:40:20 AM · #2
have you tried linux??

i have had success with hard drives that stop to work with windows by using this o/s.
08/08/2007 04:30:06 AM · #3
it's making a noise? a different noise then it's usual whirrling noise? Um I don't think that is EVER a good thing. Almost sounds like it did the ol' nose dive thing and you may have lost at least that portion. There are companies that recover data from damaged drives (like ones in a fire and actual crashed like yours sounds like), it's might cost you a real pretty penny but might also be worth it. Good luck...must go re-backup my data now.
08/08/2007 04:30:19 AM · #4
OK, I'm going to backup to DVD right now.
08/08/2007 07:07:38 AM · #5
just been to the place I bought it from. They reckon it is the actual drive that is damaged. So the idea of getting a new case for the drive, or connecting it to the computer wont be of any use!

GUTTED!!!!!!!!!!!!!!!
08/08/2007 07:10:47 AM · #6
Don't panic. Professionals can retrieve data off a damaged drive. You might need to pay a whack though.
08/08/2007 07:28:06 AM · #7
yeah it is going to be very expensive indeed, due to the hardware being broken
08/08/2007 07:38:11 AM · #8
Alex as mentioned last night, dont panic, the data is more than likely intact, just need to get at it.

To everyone else, if you have your photos stored on both internal HDD and External, you might want to take a look at
SyncToy

Its a freebie from Microsoft (sorry Linux/Mac users), but it works brilliantly. I have set mine up to mirror my hard-drive. It can be used in all kinds of ways from straight backup to folder mirroring (which allows all changes in a folder to be replicated when you decide to mirror. So if you have backed up that wedding, then delete a number of unwanted pics, it will also delete them from the backup folder).. Give it a try.

Can't wait for writable Blu-Ray to become realistically affordable. That will solve a lot of backup headaches AND drive down the price of hard-drive storage.
08/08/2007 08:19:30 AM · #9
Dang, that sucks, hope it works out for you. I'm currently checking out online backup sites for this exact reason. There are a few out there with unlimited backup for $5 a month. I was looking at Carbonite, but they don't offer backup of external drives (yet), which is what I mostly want to backup. And I hear the're not that fast for large uploads.

Does anybody use an online backup site that's worthwhile (and reasonably priced)?
08/08/2007 08:35:59 AM · #10
I haven't ever used an online storage site. Maybe a REALLY stupid question but here it goes. How do you get them the items, by upload them via a FTP or do you mail them the files? Seems like the first time would be a time killer for certain.
08/08/2007 08:36:47 AM · #11
With the western digital drives its alays the case and not the drive. Pop the case and hook it direct it cant hurt.
08/08/2007 08:46:33 AM · #12
I have managed to recover photos from quite a few HDD's in my time including one that was totally written off by the shop.

I'm sure you have tried all the software tricks. When all else fails give me a call and I will do my best to recover them for you. If I can then you owe me a drink, If I can't then sorry.


08/08/2007 08:57:45 AM · #13
Like the rest of the individuals have said...
*Don't Panic*, instead grab your towel and hitch a ride. ;)

Ok, everything is still there on the drive; however, you need to pull your data off ASAP. I know this will sound a bit weird to do, but believe me it does work. Since your HD is already making noise, you're going to want to do this sooner than later.

Take your Lacie enclosure, and lay it flat in the freezer. (AKA NOT standing on end) You're going to want to leave it in there for 20-30 minutes; however, you do NOT want to leave it in there longer. (If you leave it in there longer you might have condensation occur and then other nasty things will happen.) Typically this will cause enough contraction in the metal of the spindles, to enable your drive to pull itself back into alignment.

During this period of freezing, make sure you have enough space on your primary/secondary drive to accommodate the entire drive.

Now that your external drive is frozen, carry it flat out of the freezer and place it flat next to your computer. Plug it in, and with good luck you'll be able to access the information.

* WARNING * This drive will heat back up in about 10-15 minutes. So you ONLY have time to read the information off of it, do not hunt and peck the information off of it. Just copy and sort later.

Typically this can be done 2-3 times, before the drive totally gives out. It should give you more than enough time to copy ALL the drive's data off.
08/08/2007 09:02:15 AM · #14
Originally posted by cryonv:

Like the rest of the individuals have said...
*Don't Panic*, instead grab your towel and hitch a ride. ;)

Ok, everything is still there on the drive; however, you need to pull your data off ASAP. I know this will sound a bit weird to do, but believe me it does work. Since your HD is already making noise, you're going to want to do this sooner than later.

Take your Lacie enclosure, and lay it flat in the freezer. (AKA NOT standing on end) You're going to want to leave it in there for 20-30 minutes; however, you do NOT want to leave it in there longer. (If you leave it in there longer you might have condensation occur and then other nasty things will happen.) Typically this will cause enough contraction in the metal of the spindles, to enable your drive to pull itself back into alignment.

During this period of freezing, make sure you have enough space on your primary/secondary drive to accommodate the entire drive.

Now that your external drive is frozen, carry it flat out of the freezer and place it flat next to your computer. Plug it in, and with good luck you'll be able to access the information.

* WARNING * This drive will heat back up in about 10-15 minutes. So you ONLY have time to read the information off of it, do not hunt and peck the information off of it. Just copy and sort later.

Typically this can be done 2-3 times, before the drive totally gives out. It should give you more than enough time to copy ALL the drive's data off.


We used to use freeze spray in a can too, works wonders this technique but as you say it IS a last resort action.
08/08/2007 09:05:37 AM · #15
Cryonv i dont see where he ever said that the drive was making a noise. Its been written off as MAK said. and as i said if the in the WD cas eill ass if the drivie is spinning and not ticking or otherwise, enclosures fail very commonly. The drive is either PATAor SATA or a 44 pin 2.5 inch laptop drive. If its 3.5 inch parallel ATA(normal ribbon cable). It would hurt less to try and hook it up first. If it doesnt spin I wouldnt leave it hooked up.

Another problem with the freezer method is the disc and its data contracts when it gets cold. Too cold and it can have reading problems.
08/08/2007 09:05:56 AM · #16
I know what this feels like, a few months ago, My wife hooked up my 300 gig portable to the power supply from one of our laptops. Haven't had it checked out yet but i am pretty much convinced that it is shot. I have back-ups of 90% of the photos that were on that drive however I lost some other important docs etc... Ofcourse wife thinks it is no big deal. Hard drives must grow on trees in her little world.



08/08/2007 09:28:08 AM · #17
Originally posted by MAK:

I have managed to recover photos from quite a few HDD's in my time including one that was totally written off by the shop.

I'm sure you have tried all the software tricks. When all else fails give me a call and I will do my best to recover them for you. If I can then you owe me a drink, If I can't then sorry.


too late damn! I sent it in to a recovery place. They reckon £300 prob. Oh well!!!
08/08/2007 09:31:35 AM · #18
I had same problem and I took HDD to nearest BestBuy and they said they will try to take out the data (try means not 100% sure) and I have to pay by per MB of data and that was about $20 or so and one time investigation fee of $50...its crazy..I have about 10 DVD's so far full with backups...
08/08/2007 09:35:00 AM · #19
Alex - sending it in to have it done properly is your best bet. While some of the methods you can try WILL work, you also risk damaging the platter and all bets are off when that happens.

You don't keep all your data in just one place? I lost three months worth (though nothing as good as your stuff!) and now have a RAID'd system of two drives that are duplicates, as well as a backup drive. Of course I have to remember to back up to the backup drive, but I suggest you get one. Your stuff is too good to have it disappear into the ether!
08/08/2007 09:40:21 AM · #20
Originally posted by AlexSaberi:

Originally posted by MAK:

I have managed to recover photos from quite a few HDD's in my time including one that was totally written off by the shop.

I'm sure you have tried all the software tricks. When all else fails give me a call and I will do my best to recover them for you. If I can then you owe me a drink, If I can't then sorry.


too late damn! I sent it in to a recovery place. They reckon £300 prob. Oh well!!!


Well mate £300 is a small price to pay to get all those shots back, I can imagine there are quite a few you can never get again.. However I DO FEEL YOUR PAIN I lost all of the pictures of my daughter when a windows machine decided to go AWOL, unfortunately this happened before I studied on recovery technique so they are gone forever..

I wish you all the luck in the world and hope this firm can produce the goods for your money. Best way getting it done by professionals mate, as I stated IF ALL ELSE FAILS I would of given it a good going over. You made the right choice.
08/08/2007 09:45:47 AM · #21
Originally posted by Melethia:

Alex - sending it in to have it done properly is your best bet. While some of the methods you can try WILL work, you also risk damaging the platter and all bets are off when that happens.

You don't keep all your data in just one place? I lost three months worth (though nothing as good as your stuff!) and now have a RAID'd system of two drives that are duplicates, as well as a backup drive. Of course I have to remember to back up to the backup drive, but I suggest you get one. Your stuff is too good to have it disappear into the ether!


Yep I am bloody stupid - thats what I am. I actually feel numb with a ting of craziness! haha

The RAID idea is something a friend suggested, sounds perfect. Takes the hassle out of thinking about it!
08/08/2007 10:03:09 AM · #22
bookmark
Originally posted by Simms:

Alex as mentioned last night, dont panic, the data is more than likely intact, just need to get at it.

To everyone else, if you have your photos stored on both internal HDD and External, you might want to take a look at
SyncToy

Its a freebie from Microsoft (sorry Linux/Mac users), but it works brilliantly. I have set mine up to mirror my hard-drive. It can be used in all kinds of ways from straight backup to folder mirroring (which allows all changes in a folder to be replicated when you decide to mirror. So if you have backed up that wedding, then delete a number of unwanted pics, it will also delete them from the backup folder).. Give it a try.

Can't wait for writable Blu-Ray to become realistically affordable. That will solve a lot of backup headaches AND drive down the price of hard-drive storage.

08/08/2007 10:06:46 AM · #23
Originally posted by AlexSaberi:

Originally posted by Melethia:

Alex - sending it in to have it done properly is your best bet. While some of the methods you can try WILL work, you also risk damaging the platter and all bets are off when that happens.

You don't keep all your data in just one place? I lost three months worth (though nothing as good as your stuff!) and now have a RAID'd system of two drives that are duplicates, as well as a backup drive. Of course I have to remember to back up to the backup drive, but I suggest you get one. Your stuff is too good to have it disappear into the ether!


Yep I am bloody stupid - thats what I am. I actually feel numb with a ting of craziness! haha

The RAID idea is something a friend suggested, sounds perfect. Takes the hassle out of thinking about it!


I couldn't agree more, every time I build a new box either for my self or friends or family I always put a mirror raid in it as HD's can and will fail at some point regardless of brand, enclosure or size. Ive had drives fail in the first 5 min of service and some, like a lot on my own network right now have been running non stop for 3 to 6 years...

LOL for s**t's and giggles heres an older pic one of my file servers with 8 SATA and 2 PATA drives in it...
' . substr('//images.dpchallenge.com/images_portfolio/67579/thumb/568137.jpg', strrpos('//images.dpchallenge.com/images_portfolio/67579/thumb/568137.jpg', '/') + 1) . '

-dave
08/08/2007 10:53:58 AM · #24
a RAID is certainly a good first step and protects you from some cases of drive failure. But it is just a first step and a small part of a decent backup strategy.


08/08/2007 10:58:43 AM · #25
Originally posted by Gordon:

a RAID is certainly a good first step and protects you from some cases of drive failure. But it is just a first step and a small part of a decent backup strategy.


Yeah. We all need Tivoli Storage Manager Home Edition :-)

(currently backing up 3.65TB in 5 hours @ work)
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