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DPChallenge Forums >> Rant >> McCain emails marked as SPAM by Cox
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Showing posts 1 - 25 of 76, (reverse)
AuthorThread
06/28/2008 09:43:56 AM · #1
First...please do not turn this into a McCain VS Obama thread !

Here is an email I sent to Cox cable:

Hello...I subscribed to the presidential candidate John McCain's email service a few months ago. I was receiving 1-3 emails a week. The service suddenly stopped.

After about a month or so, I went to Cox and unclicked the "spam" service. Now all my email comes through. Any email that was previously deleted by cox now comes through with "spam" in the title.

I received an email from John McCain and it had "spam" in the subject.

Please correct your system immediatley ! Take the spam designation off of the John McCain emails.

The emails have the return address of ecampaign@johnmccain.com

Thanks
kjs1@cox.net


I have since went and signed up for the Obama emails. It will be interesting to see if they are marked with "SPAM".

KenSkid
06/28/2008 09:54:35 AM · #2
If I were you I'd tell my local newspaper about this... Seems worth a story.

R.
06/28/2008 09:57:41 AM · #3
Originally posted by Bear_Music:

If I were you I'd tell my local newspaper about this... Seems worth a story.

R.

Also, for a quick response, I'd email the John McCain camp with these details as well.
06/28/2008 09:59:05 AM · #4
Thanks...I'll do it.

Originally posted by Bear_Music:

If I were you I'd tell my local newspaper about this... Seems worth a story.

R.

06/28/2008 10:04:55 AM · #5
My email server started blocking my Warhammer game newsletter. I doubt my email server has anything against Warhammer. Similarly I doubt Cox has anything against McCain. It's probably just triggered by a large distribution trigger, key words, or something. Often times if the email consists of more graphic than text, they get flagged as spam.
06/28/2008 10:10:57 AM · #6
I understand that and how the system works but Cox should obviously tag McCain AND Obama emails as 'NOT SPAM' and let them through. Blaming the "robot" is not acceptable!

Also...I held off on my letter to the newspaper pending the results of my "Obama" email request.

Originally posted by aliqui:

My email server started blocking my Warhammer game newsletter. I doubt my email server has anything against Warhammer. Similarly I doubt Cox has anything against McCain. It's probably just triggered by a large distribution trigger, key words, or something. Often times if the email consists of more graphic than text, they get flagged as spam.

06/28/2008 10:12:36 AM · #7
Originally posted by kenskid:

I understand that and how the system works but Cox should obviously tag McCain AND Obama emails as 'NOT SPAM' and let them through. Blaming the "robot" is not acceptable!

Also...I held off on my letter to the newspaper pending the results of my "Obama" email request.

Originally posted by aliqui:

My email server started blocking my Warhammer game newsletter. I doubt my email server has anything against Warhammer. Similarly I doubt Cox has anything against McCain. It's probably just triggered by a large distribution trigger, key words, or something. Often times if the email consists of more graphic than text, they get flagged as spam.


It's still a story even if both are on the spam list, ken...

R.
06/28/2008 10:18:20 AM · #8
I follow ya bear...I'm trying to key the letter now. I don't want it to come out sounding like I'm a "rambling bozo" !

Originally posted by Bear_Music:

Originally posted by kenskid:

I understand that and how the system works but Cox should obviously tag McCain AND Obama emails as 'NOT SPAM' and let them through. Blaming the "robot" is not acceptable!

Also...I held off on my letter to the newspaper pending the results of my "Obama" email request.

Originally posted by aliqui:

My email server started blocking my Warhammer game newsletter. I doubt my email server has anything against Warhammer. Similarly I doubt Cox has anything against McCain. It's probably just triggered by a large distribution trigger, key words, or something. Often times if the email consists of more graphic than text, they get flagged as spam.


It's still a story even if both are on the spam list, ken...

R.

06/28/2008 10:22:11 AM · #9
Originally posted by Bear_Music:

Originally posted by kenskid:

I understand that and how the system works but Cox should obviously tag McCain AND Obama emails as 'NOT SPAM' and let them through. Blaming the "robot" is not acceptable!

Also...I held off on my letter to the newspaper pending the results of my "Obama" email request.

Originally posted by aliqui:

My email server started blocking my Warhammer game newsletter. I doubt my email server has anything against Warhammer. Similarly I doubt Cox has anything against McCain. It's probably just triggered by a large distribution trigger, key words, or something. Often times if the email consists of more graphic than text, they get flagged as spam.


It's still a story even if both are on the spam list, ken...

R.


You're overreacting.

It's a computerized filter. Your newsletter is triggering something generic and unless they go in and make an exception, it's going to be flagged as spam. Maybe no one has brought it to their attention. I'm sure if you contact them, they'll gladly add it to their exception list.

BTW... This seems very rude. "Please correct your system immediatley !"

Message edited by author 2008-06-28 10:24:22.
06/28/2008 10:25:23 AM · #10
Originally posted by aliqui:

Originally posted by Bear_Music:

Originally posted by kenskid:

I understand that and how the system works but Cox should obviously tag McCain AND Obama emails as 'NOT SPAM' and let them through. Blaming the "robot" is not acceptable!

Also...I held off on my letter to the newspaper pending the results of my "Obama" email request.

Originally posted by aliqui:

My email server started blocking my Warhammer game newsletter. I doubt my email server has anything against Warhammer. Similarly I doubt Cox has anything against McCain. It's probably just triggered by a large distribution trigger, key words, or something. Often times if the email consists of more graphic than text, they get flagged as spam.


It's still a story even if both are on the spam list, ken...

R.


You're overreacting.

It's a computerized filter. Your newsletter is triggering something generic and unless they go in and make an exception, it's going to be flagged as spam. Maybe no one has brought it to their attention. I'm sure if you contact them, they'll gladly add it to their exception list.


I agree with the over reacting part, my ISP (Verizon) blocked DPC for ages! I put in requests that were repeatedly denied to let them through. They didn't even show up in my spam folder, they were completely blocked. Langdon had to contact them to fix it.
06/28/2008 10:30:18 AM · #11
Look, people...

I don't see any "overreaction" here at all. I don't see anyone ranting or cursing or whatever. What I actually DO see is a situation where, for whatever technical reason, messages from candidates to voters are not going through, and I think that's a Bad Thing for the election and for the reputation of the internet.

I think it makes an interesting story for a tech writer in a newspaper. I think it is a situation that needs to be corrected. That's ALL.

Where's the overreaction?

R.
06/28/2008 10:36:11 AM · #12
Originally posted by Bear_Music:

Look, people...

I don't see any "overreaction" here at all. I don't see anyone ranting or cursing or whatever. What I actually DO see is a situation where, for whatever technical reason, messages from candidates to voters are not going through, and I think that's a Bad Thing for the election and for the reputation of the internet.

I think it makes an interesting story for a tech writer in a newspaper. I think it is a situation that needs to be corrected. That's ALL.

Where's the overreaction?

R.


I'm just saying it's a common thing. It happens all the time. The hype connected with the news just makes people who don't know too much about the internet even more ignorant. There would be conspiracy theories and political hijinks's blamed on the opposition. Blah, blah, blah. I still remember my grandmother's over reaction to my daughter using the internet years ago. She swore people would track her down and kill her after seeing a news story.
06/28/2008 10:38:53 AM · #13
Originally posted by Bear_Music:

Look, people...

I don't see any "overreaction" here at all. I don't see anyone ranting or cursing or whatever. What I actually DO see is a situation where, for whatever technical reason, messages from candidates to voters are not going through, and I think that's a Bad Thing for the election and for the reputation of the internet.

I think it makes an interesting story for a tech writer in a newspaper. I think it is a situation that needs to be corrected. That's ALL.

Where's the overreaction?

R.


It was the tone in the email that was sent to the ISP. "Please correct your system immediatley !" is very demanding. That statement takes the email from being a bug report to accusing Cox of intentionally blocking messages from McCain. It's a bug and not news worthy, IMO.
06/28/2008 10:44:30 AM · #14
Originally posted by Bear_Music:

...and I think that's a Bad Thing for...the reputation of the internet.

That's funny. :-)
06/28/2008 11:02:32 AM · #15
I still say they should correct the problem immediatly !

I did not overreact ! I said "immediatly" because I'm not the only one affected. All McCain email is possibly being blocked by this "bug"! This is a hugh deal imo.

Originally posted by aliqui:

Originally posted by Bear_Music:

Look, people...

I don't see any "overreaction" here at all. I don't see anyone ranting or cursing or whatever. What I actually DO see is a situation where, for whatever technical reason, messages from candidates to voters are not going through, and I think that's a Bad Thing for the election and for the reputation of the internet.

I think it makes an interesting story for a tech writer in a newspaper. I think it is a situation that needs to be corrected. That's ALL.

Where's the overreaction?

R.


It was the tone in the email that was sent to the ISP. "Please correct your system immediatley !" is very demanding. That statement takes the email from being a bug report to accusing Cox of intentionally blocking messages from McCain. It's a bug and not news worthy, IMO.


Message edited by author 2008-06-28 11:05:59.
06/28/2008 11:14:23 AM · #16
Originally posted by aliqui:


It was the tone in the email that was sent to the ISP. "Please correct your system immediatley !" is very demanding. That statement takes the email from being a bug report to accusing Cox of intentionally blocking messages from McCain. It's a bug and not news worthy, IMO.


I disagree. I think it is newsworthy. I think when an automated system starts "accidentally" censoring messages during a political campaign, that this is newsworthy. It's not something that should be happening, and it's a big deal to me.

R.
06/28/2008 11:15:14 AM · #17
Question; how many real spammers are using the names McCain and Obama in their subject titles? Probably thousands. This is a glitch that will be corrected i'm sure, maybe only by Monday though. ;\

eta corrected spelling

Message edited by author 2008-06-28 11:15:56.
06/28/2008 11:31:43 AM · #18
I never did say it was intentional. However, I still want it cleared up right away. I feel..it is a very important time in the political process and the blocking of campaign emails either purposly on by accident is unacceptable.

Originally posted by Jac:

Question; how many real spammers are using the names McCain and Obama in their subject titles? Probably thousands. This is a glitch that will be corrected i'm sure, maybe only by Monday though. ;\

eta corrected spelling

06/28/2008 11:38:25 AM · #19
Originally posted by aliqui:



It was the tone in the email that was sent to the ISP. "Please correct your system immediatley !" is very demanding. That statement takes the email from being a bug report to accusing Cox of intentionally blocking messages from McCain. It's a bug and not news worthy, IMO.


Hey..I don't know about you. But I pay well over $100 a month for my internet/cable services. If they are screwing with any part of my life.....I want it corrected IMMEDIATELY.
06/28/2008 11:41:25 AM · #20
I received an email from cox. Seems like it was from a "live" person. It said to send the blocked email to "thisisnotspam@cox.net" and they will look in to it.

I'm happy with the response and hope they will be more "careful" in the future !

I'll let you know what happens.

kenskid
07/07/2008 11:49:15 AM · #21
Just for a bit of perspective...I just checked my spam-diverted mail from Cableone and found two messages from the Obama campaign announcing events for last weekend.

Maybe ken and I should switch providers to get more-friendly-to-our-position "censors".
07/07/2008 12:56:41 PM · #22
That's funny, I just flagged a McCain email as "spam".

When I do that, it reports that sender to my ISP as a spammer. Now, one person reporting an email as spam only affects their personal filter, but if enough people report an email or sender as "spam" the ISP will block it.

Sounds like McCain isn't very popular with Cox customers.
07/13/2008 09:13:53 AM · #23
***UPDATE**** Please see original post for background.

After writing to Cox a few weeks ago, my John McCain updates started coming into my box without the "spam" ID. I then turned my Cox "online" spam blocker back on. McCain material made it through to my inbox.

I signed up for Obama updates and those came through also. Obama was never designated as spam but I like to keep up on all sides in politics so I subscribed to his email as well.

Well it has been about 2 weeks and guess what...the John McCain emails now contain the "SPAM" header. If you have Spam blocker from Cox, the McCain emails are never sent to your inbox.

By the way...I am getting my Obama emails with no problems and no "spam" designation.

I may be wrong but I now beleive that someone at Cox may be playing "God" with the political updates.

I will now send email to all major news services on this matter.

Thanks,

Kenny
07/13/2008 10:38:17 PM · #24
bump

07/14/2008 12:23:00 AM · #25
Originally posted by kenskid:

...Well it has been about 2 weeks and guess what...the John McCain emails now contain the "SPAM" header. If you have Spam blocker from Cox, the McCain emails are never sent to your inbox.

By the way...I am getting my Obama emails with no problems and no "spam" designation.

I may be wrong but I now beleive that someone at Cox may be playing "God" with the political updates...


Sounds like they are just making sure you get the "correct" information! ;-D

Seriously though, that's interesting. Curious to know what is causing the McCain e-mails to be flagged.
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