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DPChallenge Forums >> Administrator Announcements >> DPChallenge Payment Issues
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07/18/2022 04:24:10 PM · #1
Folks,

as many of you are aware, we are dealing with a couple of related issues on the administrative end having to with submitted membership payments being rejected because of attempts we have made to institute a more secure authentication procedure to protect ourselves from "spoofing" accounts (rafts and rafts of them) that seemed to have bypassed normal protections and "presented" as paid accounts although they actually were not.

I'm not a programmer-wonk and I can't speak to this in any detail, so don't read the above too literally, please. But the bottom line is, payments for renewals and new memberships are not going through. Mita has been plugging in free, 1-month extensions to these renewals whilst he and his team try to solve the problem, but it is going to take a while.

So, as of now, any attempts to renew your paid memberships will result in an automatic extension as described above, AND any new signups will essentially be getting a free month of membership :-)

If you're on the fence about becoming a paid member, here's your chance to give it a whirl :-)
07/18/2022 08:35:42 PM · #2
Thanks for the heads up, Bear.
07/18/2022 11:56:13 PM · #3
Thanks for the heads up.

But it also reminds me that I won a fee subscription awhile ago. If anyone is in need, Iâm happy to donate it. Or if thereâs anyone who knows someone who might want it, I hear by donate it to a good cause. Just contact Bear.
07/19/2022 01:04:04 PM · #4
Same for me. Happy to donate to someone.

Originally posted by vawendy:

Thanks for the heads up.

But it also reminds me that I won a fee subscription awhile ago. If anyone is in need, Iâm happy to donate it. Or if thereâs anyone who knows someone who might want it, I hear by donate it to a good cause. Just contact Bear.
07/20/2022 03:48:33 PM · #5
I am happy to help in anyway I can, donation or???
Let me know.
07/21/2022 02:31:53 AM · #6
Hi vawendy \ grahamgator
I will be happy to receive membership
Although most of the time I do not have time to shoot for a particular competition I am happy to enter contests and use photo from my archive.
Thanks

Originally posted by grahamgator:

Same for me. Happy to donate to someone.

Originally posted by vawendy:

Thanks for the heads up.

But it also reminds me that I won a fee subscription awhile ago. If anyone is in need, Iâm happy to donate it. Or if thereâs anyone who knows someone who might want it, I hear by donate it to a good cause. Just contact Bear.
07/21/2022 01:36:12 PM · #7
Are there still problems, or is it just on my side?
07/21/2022 01:58:45 PM · #8
Originally posted by kasaba:

Are there still problems, or is it just on my side?

It's a site problem which is yet to be resolved -- there should be a follow-up announcement when it is.
07/21/2022 02:04:51 PM · #9
Originally posted by GeneralE:

Originally posted by kasaba:

Are there still problems, or is it just on my side?

It's a site problem which is yet to be resolved -- there should be a follow-up announcement when it is.


Thank you, great, I just wasn't sure if it was now on my side and I just assumed it was DPC's problem ....
07/27/2022 04:32:07 PM · #10
I just renewed without any payment problems.
No free month for me I guess :-P
07/27/2022 04:39:04 PM · #11
Originally posted by Janja:

I just renewed without any payment problems.
No free month for me I guess :-P

That's good news :-)
07/27/2022 10:24:42 PM · #12
Had trouble too... I think I will wait for a few days longer before I try to renew... mita graciously extended a month.
07/28/2022 03:56:30 PM · #13
Had problems until today - worked a treat!
07/29/2022 05:19:34 PM · #14
According to the latest intel from Mita, this issue is resolved :-) Thanks to everyone for your patience!
08/04/2024 08:47:34 AM · #15
Seems the problem is back...I fill in all the required details but when I press "PAY" nothing happens

Aha my bad...I forgot to enter my phone number...now it worked

Message edited by author 2024-08-04 08:50:51.
08/14/2024 05:23:31 PM · #16
I tried to renew before my membership before it expired and it didn't work, as expected, but I did not get the 1 month extension offer. Do I need to do something else?

Thank you, B
08/15/2024 09:26:15 AM · #17
FYI, I've pinged Mita to look at this thread again.
08/15/2024 11:20:31 AM · #18
Could someone check on the status of member sanders

She got a notice yesterday, tried to renew, but doesn't know whether she was successful and asked me to look into it for her.

08/15/2024 11:25:37 AM · #19
Originally posted by nam:

Could someone check on the status of member sanders

She got a notice yesterday, tried to renew, but doesn't know whether she was successful and asked me to look into it for her.


She is good until August 2025.
08/15/2024 01:33:37 PM · #20
Originally posted by kirbic:

Originally posted by nam:

Could someone check on the status of member sanders

She got a notice yesterday, tried to renew, but doesn't know whether she was successful and asked me to look into it for her.


She is good until August 2025.


I'll let her know. Thanks.
08/16/2024 12:01:52 AM · #21
Originally posted by kirbic:

FYI, I've pinged Mita to look at this thread again.


Thank you!
08/19/2024 02:02:41 PM · #22
It seems to be broken again. Is there an address?
08/19/2024 02:06:00 PM · #23
Originally posted by crik:

It seems to be broken again. Is there an address?


Questions:
- What payment method are you using?
- What kind of error are you getting?

08/19/2024 04:01:43 PM · #24
Originally posted by kirbic:

Originally posted by crik:

It seems to be broken again. Is there an address?


Questions:
- What payment method are you using?
- What kind of error are you getting?


After selecting Membership option a â25â in red shows up, nothing else.
08/19/2024 04:11:57 PM · #25
Originally posted by kirbic:

Originally posted by crik:

It seems to be broken again. Is there an address?


Questions:
- What payment method are you using?
- What kind of error are you getting?


After shutting down and reopen more options are available, PayPal, Pay Later and a file that wonât open.
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